About Us
Thefabricpeople.co.uk brings the largest collection of fabrics available into the comfort of your own home. Our extensive range covers fashion, bridal, theatrical, dancewear and general use fabrics, we have a long established worldwide business, if a fabric does not appear on our website we can often supply what you need, simply send us a sample.
You can request samples to finalise your choice and order online using our secure payment system.
Your order will be delivered to your home using our delivery service, we aim to deliver within 5 days. From classic to contemporary, you can find it all at Thefabricpeople.co.uk.
Credit Card Security
We want our customers to feel completely at ease with doing business with us over the Internet. We know that security is a major concern to some of our customers and therefore we have put a system in place that is far safer than giving your credit card details to a waiter in a restaurant.
When Shopping at Thefabricpeople.co.uk you can be safe in the knowledge that your transactions are secure. Our site is 128 bit encrypted for secure transactions.
How to shop
You are able to browse through the various range of fabrics, once you have made a choice, click on the fabric colour thumbnail required, enter the number of meters required then select the "Add to Basket" button. From this point you can continue shopping or go straight to checkout.
Or if you are not too sure you can select a sample of your desired fabric by selecting the "Try Sample" tick box.
When you have completed your shopping trip, review the contents of your Basket and go to the checkout, where you will be asked to enter your payment details and submit your order.
Please read our Terms & Conditions before submitting your order. We accept Visa, Switch, MasterCard, Solo and Delta.
Sampling
We hope you enjoy browsing through our vast collections. Whilst ever effort has been made to optimise our images to be as accurate as possible, all monitors colours do vary. We therefore recommend you use our sampling service before placing an order if you are not certain of colour or quality. Samples are only available in the UK.
Shipping & Handling
All orders are packaged to a high standard and shipped to you using a 5 day service for mainland UK and International orders can take up to 7 working days. If you have any special requirement please notify us when placing an order. For certain orders we may charge for additional shipping cost, but we would notify customers prior to dispatch.
Out of Stock Items
In the unlikely event an item is out of stock, we will e-mail you with a revised delivery schedule and the option to cancel your order.
VAT
All our prices include VAT at the prevailing rate - currently 17.5%.
Photographic Images
With photographic image’s it is impossible to show the texture and colour of fabric with complete accuracy, especially with metallic fabrics.
Contacting Us
Contact us at:
Email: info@thefabricpeople.co.uk
Customer Service is available from 10am to 7pm Monday to Sunday.
Complaints and Queries
In the unlikely event of our products and service falling short of your expectations or should any problems or queries arise please do not hesitate to contact us via e-mail on the following address: info@thefabricpeople.co.uk.